Privacy Policy
BizIgnite Solutions (“we,” “us,” or “our”) respects and is committed to protecting your privacy and ensuring the secure collection, processing, and use of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information about visitors and users of our website (accessible via bizignitesolutions.com) in accordance with applicable data protection laws, including the General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act (“CCPA”).
Please read this Privacy Policy carefully to understand our practices regarding your personal data and how your rights are protected.
1. Commitment to Privacy and Data Protection
We are committed to upholding the principles of data protection, security, transparency, and accountability in relation to the data we handle. We collect and process personal data lawfully, fairly, and in a transparent manner, ensuring that only necessary information is gathered and that your data remains confidential and secure.
2. Scope of This Policy and Role of Data Controller
This Privacy Policy applies solely to information collected through our website, bizignitesolutions.com, and related services. BizIgnite Solutions acts as the “Data Controller” with respect to personal data collected, which means we determine the purposes and methods of processing such data.
For data collected or processed via services hosted externally, third-party privacy policies may apply.
3. Categories of Personal Data We Process
We may process the following categories of personal data for the purposes described in this policy:
a. Usage Data
Information about how visitors use our website, including browser type, operating system, IP address, referral source, length of visit, page views, and click-stream behavior.
b. Account Data
Data provided by you when creating an account, subscribing to a service, or submitting forms—including full name, physical address, email address, and telephone number.
c. Profile Data
Information derived from Account and Usage Data or provided directly by users, including preferences, browsing history, purchase records, account settings, and user behavior on the website.
d. Communication Data
Details of correspondence with us, including email communications, support tickets, contact forms, or live chat transcripts. This may include contents of messages, timestamps, and channel metadata.
e. Technical Data
Information collected from your device and systems used to access bizignitesolutions.com, including device identifiers, browser settings, time zone, and platform data.
f. Transaction Data
Data related to transactions performed through the website, including payment method (non-sensitive), billing/shipping addresses, purchase history, and delivery confirmations.
g. Preference Data
Your marketing preferences, communication consents, responses to surveys or feedback, and selections regarding promotional materials or service options.
4. Legal Bases for Processing Personal Data
We rely on one or more of the following lawful grounds under GDPR and CCPA to process your personal data:
– Contractual Necessity: To fulfill our obligations under a contract with you or to take steps prior to entering into a contract.
– Consent: When you have given us explicit permission to use your personal data for specific purposes (e.g., marketing communications).
– Legitimate Interests: When processing is necessary for our legitimate business interests (e.g., improving services, preventing fraud), provided your interests and fundamental rights do not override those interests.
– Legal Obligation: When processing is necessary for compliance with a legal or regulatory obligation.
5. Your Rights
Subject to applicable laws, you have the following rights concerning your personal data:
– Right of Access: Obtain confirmation whether we process your data and access that data.
– Right to Rectification: Request correction or updating of inaccurate or incomplete information.
– Right to Erasure: Request the deletion of your personal data under specific circumstances.
– Right to Restriction: Request limitation of the processing of your data under certain conditions.
– Right to Data Portability: Receive copies of your data in a structured, machine-readable format and transmit it to another data controller.
– Right to Object: Object to processing based on legitimate interest or direct marketing purposes.
– Right to Withdraw Consent: Withdraw your consent at any time where consent was the legal basis for processing.
– Right to Non-Discrimination (CCPA): You will not be discriminated against for exercising your privacy rights under the CCPA.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We employ a range of administrative, technical, and physical safeguards to protect your personal data. These include but are not limited to:
– Data encryption in transit and at rest.
– Role-based access control and authentication mechanisms.
– Regular data backups and disaster recovery procedures.
– Employee training in data protection awareness and confidentiality.
While we strive to secure your data, we cannot guarantee absolute security in all circumstances.
7. International Data Transfers
We may transfer your personal data to third-party service providers or subsidiaries located outside your jurisdiction, including into or out of the European Economic Area (EEA) or the United States. When such transfers occur, we ensure appropriate safeguards are in place, such as the Standard Contractual Clauses approved by the European Commission or equivalent mechanisms under applicable data protection laws.
8. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. Retention periods may vary depending on the nature of the data:
– Account and Profile Data: Retained for the duration of your relationship with us and up to 3 years after account closure.
– Communication Logs: Retained for up to 2 years for training, audit, and compliance purposes.
– Transaction Data: Retained for 7 years for accounting/tax purposes.
– Usage and Technical Data: Typically anonymized and stored for up to 26 months for analytics.
– Marketing Preferences: Maintained until your preferences are changed or consent is withdrawn.
9. Cookie Policy
Our website uses cookies and similar tracking technologies for various purposes:
– Essential Cookies: Necessary for site functionality and security.
– Functional Cookies: Enhance user experience by remembering settings and preferences.
– Analytics Cookies: Collect aggregate data on website usage to improve performance and design.
– Performance Cookies: Monitor system health, load times, and responsiveness.
We use both first-party and third-party cookies, including those from analytics partners such as Google Analytics, in accordance with our cookie management framework.
10. Cookie Management and Compliance
You can manage your cookie preferences at any time through our cookie consent banner or settings available on our website. You may also adjust your browser settings to control or block cookies. Under the GDPR and CCPA, non-essential cookies are set only after user consent is obtained, and visitors are given the option to opt in or out of tracking.
Instructions on how to delete or manage cookies in your browser are provided in our Cookie Policy accessible through the website.
11. Protection of Children
Our services are not directed to or intended for children under the age of 13. We do not knowingly collect or process personal data from individuals in this age group. If we become aware that data from a child under 13 has been collected without parental consent, we will take reasonable steps to delete it promptly. If you are a parent or guardian and believe your child may have provided us personal data, please contact us at [email protected].
12. Changes to This Privacy Policy
We reserve the right to amend or update this Privacy Policy at our discretion to reflect changes in our practices, technologies, or regulatory obligations. When material changes are made, we may notify users through our website or by direct communication, where appropriate.
We encourage users to review this policy regularly to remain informed about how we protect their information.
13. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or the processing of your personal data, please contact our Data Privacy Officer by email at:
You may also visit our website at bizignitesolutions.com for additional information about our services and policies.
We are committed to operating our business in compliance with applicable privacy laws and protecting your rights. Please contact us anytime with privacy-related questions or concerns.